AUSTRALIAN HIGH COMMISSIONER – NUKU’ALOFA
Housekeeper, High Commissioner’s Residence
The Australian High Commissioner in Nuku’alofa is seeking a suitably qualified person to fill the position of Housekeeper at his Residence.
About the role:
The Residence is home to the High Commissioner and family and includes representational space to host official events. The Housekeeper supports the smooth running of the Residence and ensures that cleanliness, safety and hygiene are maintained at all times.
The role is mixed duties, including domestic cleaning and laundry; assisting with events and basic food preparation, maintaining stock inventories, supervising maintenance contractors, and supporting the HOM and HOM Spouse with other domestic duties as needed.
Basic English language skills are required.
A driver’s license is preferred, but not essential.
To discuss any aspects of the roles, you can contact [email protected] or phone (+676) 20400.
Terms of employment:
The position is full-time and employed directly by the High Commissioner and will be based at the Australian High Commissioner’s Residence, Vuna Road, Ma’ufanga.
The employment package includes a weekly salary and other employment benefits, including paid leave and flexible work hours or overtime if you are required to work outside a standard 40 hours per week.
How to apply:
A full copy of the Duty Statement and Requirements may be downloaded from our website www.tonga.embassy.gov.au; from our Facebook page, through email by contacting the Australian High Commission via email – [email protected] or collected from the Australian High Commission reception.
Please submit your application either by email to [email protected] (preferred) or in a hard copy addressed to HR Personnel – Job Vacancy and dropped off at the Australian High Commission in Nuku’alofa. Please include a CV if you have one. Applications are due by Thursday 7 November 2024.
Late or incomplete applications will not be taken into consideration. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
JOB DESCRIPTION
GENERAL DUTIES
Under close direction, the Housekeeper maintains a safe, clean, and professional environment at the Australian High Commission Residence at Vuna Road, Ma’ufanga. This is the home of the High Commissioner (or HOM) and his/her family. It is also the venue for ‘official representation’ which includes meetings and various small events such as morning teas, lunches, some dinners and occasional large events.
The key responsibilities of the position include, but are not limited to:
- (50 per cent) Maintaining the HOM residence, including:
- Responsibility for cleaning the official and personal areas of the residence. This includes the living area, dining area, bedrooms, bathrooms and toilets. Particular attention should be given to
- Cleaning and dusting all furniture and hard surfaces, windows, interior walls and blinds
- Vacuuming carpets and washing floors
- Wash and iron linens and tablecloths and napkins after use
- Maintain and water indoor plants
- Clean outdoor furniture, BBQ, and poolside table area
- Liaise with the gardener to ensure the balcony floors are clean
- Any other duties as directed by the HOM or HOM spouse.
- (30 percent) Assisting with small and big events at the HOM residence, including:
- Liaise with the HOM or HOM EA on the nature of the event and requirements and ensure that the residence is set up to host the event. This may include:
- Set up the space for the event, including possibly a bar, rearranging furniture, music, lighting, and serving equipment – with extra help as required
- Assist with basic food preparation as directed by HOM Spouse or HOM EA, chef or caterers, and occasionally purchase some goods
- Serve food and drinks to guests
- Attend to guest needs as required
- Pack up equipment after events and clean the space.
- (10 percent) Helping to manage the HOM residence, including:
- Report anything that is broken, missing or needing repair or attention, and occasionally purchase items if needed
- Maintaining the inventory list at HOM residence, in liaison with the HOM EA and property manager – including food, drinks and catering supplies
- Assist/supervise maintenance contractors working at the property
- Work closely with security guards and gardener (and others), like a team, to ensure the property is well-maintained and functions smoothly during events
- Seek additional assistance for tasks where it is needed.
- (5 percent) Maintaining the Guest Apartment at the HOM residence, including:
- Keep the apartment in a clean and prepared state, ready to be used at any time
- Manage basic needs of guests staying at the apartment, including any washing or minor tasks.
- (5 percent) Supporting the HOM/HOM spouse with other domestic tasks as directed.
Note:
- The Housekeeper is expected to support some of the ‘representational’ events at HOM Residence – but not all of them. Most will be during business hours, but some will involve work outside normal hours. This can be done either through flexible hours (e.g. work at night for an event, and come in late the next day) or through overtime payments.
- Basic English skills are required.
- A car license is preferred, but not essential.